Terms and Conditions

VETO SA: (LAST UPDATE: 04-May-2020)

CUSTOMER SERVICE

Order: All on-line orders are checked daily Monday - Friday. As soon as an on-line order is registered in our on-line store, there is an immediate notification via e-mail about its progress. In case of incorrect delivery details, the customer must inform us of their correction before shipment. Orders with incorrect data that are result of scam will be ignored. In cases with deposit in a bank account, you are invited to submit your order id like #101010 in the deposit comments. For even more direct service. please send the deposit copy by e-mail to [email protected].

Payment Methods: You will be redirected to the AlphaBank payment gateway where you can enter your card details with maximun security.; Payment is made upon receipt of the parcel and only in cash. All laws regarding the maximum amount of cash payments apply. There is extra charge 1.50€.; Within 3 business days.; Transfer the amount that corresponds to your Order on one of the following bank accounts of our company VETO SA (BETO AEBE):
- ALPHA BANK: GR670 140 1540 1540 0232 0013 568
- EUROBANK: GR500 260 9000 0001 5020 0017 565
- ΠΕΙΡΑΙΩΣ: GR190 172 0190 0050 1909 2265 758
- ΕΘΝΙΚΗ: GR970 110 7150 0000 7150 0342 903

Changes & Returns: All returns and changes are accepted only after contacting our customer service; All items can be changed or returned as long as the product and packaging are in excellent condition.; The consumer has the right to return the product 1 month from the date of delivery.; The duration of the changes is 1 month from the date of delivery.; For the first replacement or return of an order, there is no cost, VETO SA pays for shipping both ways. This applies to orders only within Greece. For orders placed from outside of Greece, there is a charge depending on the country where the order was placed. Please contact customer service.; For more than one change, the shipping costs are borne by the customer.

Shipping Methods: All shipments to Greece have a 3.5€ charge. Orders that total 25€ and above are shipment-charge free.; For shipments outside of Greece, depending on the quantity and the distance, there is an additional charge that is calculated during the ordering process.

Newsletter Subscription: The newsletter is sent to all members who subscribe to it by writing their e-mail

Customer's Details Update: If you are registered customer you can update your details on your account page after you sign in. Each user is responsible for keeping the password for his account. In case of password loss he can choose to automatically receive a new password in the e-mail that he stated during his registration.